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Our shipping info was updated
on March 4, 2008. Please check back here often for any changes or added helpful
information for you. When you purchase an item with us, you agree to the terms
below. Thanks for your order!
PescadoPrints.com's Shipping and Ordering Information Page.
All information is listed in a helpful Q&A format. Click a question to jump below, or scroll to read.
How is ordering handled, and what forms of payment do you accept?
Can I mail you a check for my purchase rather than use the online shopping cart?
How much do you charge for shipping?
What is the extra shipping charge for irregular or over sized items?
Can I place an order with a PO Box for a shipping address?
When and how are orders processed? and when will I see my package?
Can my package be tracked? And how are they shipped?
Why do you use USPS at this time for most of your shipping?
Can you fill orders from the Military, and from Hawaii, Alaska, Puerto Rico and Guam?
I'm from out of the US. Can I place an order?
Can an item be returned?
How can I reach you?
Am I able to make special orders?
I'm a business. Can I order wholesale from you?
I've seen the Ebay symbol on your website. Do you have auctions or a store front?
A. Everything is sold via Paypal, a convenient way to make online purchases. Through Paypal, you may pay with your credit card or with your Paypal account. We gladly accept check or money orders through the mail via our order form. Simply print out and mail with payment to Beach Cuisine, Inc. Since the company is located in California, we must collect 7.75% sales tax on all orders placed in California.
A. Yes. Simply print out the order form, fill out and send in your payment to us. Orders are processed when they are received. If you fill in your email address on the form, we can send you order confirmation and order shipping notifications. On the form, add shipping charges as per the shipping chart below, and add sales tax if you're from California. All orders from California have a 7.75% sales tax.
Q. How much do you charge for shipping?
A. Here is our shipping chart:
Shipping Charges
Our rates may change at any time. Current charges:
For
Orders Pricing: |
Add: |
0.01
to 24.99 |
7.95 |
25.00
to 49.99 |
9.95 |
50.00
to 99.99 |
12.95 |
100.00
to 299.99 |
15.95 |
300.00
on up |
29.95 |
International
Orders: |
Flat
Fee Added: |
0.00
on up |
35.00
flat fee no matter amount of order. |
Note: These prices are not for cards, artwork or BC Specialty Product lines.
Click here for information on those items.
Q. What is the extra shipping charge for irregular or over sized items?
A. Due to new UPS and USPS shipping costs and the irregular sizing of certain items, an extra flat fee of 10.00 must be added to the shopping cart of all items that are heavy or irregular in size. Unfortunately, our low shipping charges do not cover the shipping of these items. Read each page for more details. The same fee applies to single items or multiple items (add only once to your shopping cart).
All orders without the extra shipping fee will be billed. If paying via mail order, please add this to your order. If you place an order and do not add the shipping fee to your shopping cart, and we will bill you. If the billed invoice is not paid within two weeks, the order will be refunded in its entirety and the order will be cancelled.
Each product page that requires an extra shipping charge has a button. You can also find it here:
Extra Shipping Charge for Irregular or Over Sized Items
A. Yes, you can. Unless very heavy or bulky, items are generally shipped via USPS Priority Mail.
Q. When and how are orders processed?
A. Orders are processed when they are received. Note some items may not be in stock with us or our vendors, so please allow two weeks from time ordered to delivery to your address, although you may receive your package sooner. Some items are special order; see item description for any special details. For international orders, please allow at least three weeks for delivery. Shipments will be sent via USPS or UPS, or FedEX; we'll choose the best shipping for value for you. At this time, express or overnight delivery is not available. UPS or FedEX ground will be used for heavier or very bulky packages. International orders will be sent Global Priority if under 4 pounds and Global Airmail if over 4 pounds.
Q. Can my package be tracked? And how are they shipped?
A. At this time, USPS does not provide real time tracking for orders. We do send out shipping details when packages are sent where you can find out carrier receipt of item shipped and Delivery Confirmation. We use the email that is associated with the Paypal online purchase transaction, as well as the address you used for it, so be sure the email and address inputted are correct and updated. As previously stated, we send out order confirmation and order shipment emails, using the email associated with your Paypal transaction. We are not responsible for emails not going through or being returned as undeliverable or mail box full.
Q. Why do you use USPS at this time for most of your shipping?
A. We use USPS because some of our customers choose to have their items delivered to a postal post office address. Our Alaskan, Hawaiian and Military customers have found it convenient as some businesses only ship in the continental US, and some carriers impose a surcharge. Also, we do international orders and our international customers have found that duties imposed via other carriers is just too much for them. We have found USPS Priority Mail to be reliable and efficient, and while we may in the future change the service who ships our packages, at this time the majority of the items will be sent via USPS Priority Mail. International mail service is either USPS Global Priority or USPS Global Airmail (if over 4 pounds).
Q. Can you fill orders from the Military, and from Hawaii, Alaska, Puerto Rico and Guam?
A. All US Military service and US Territories are all considered part of the US and no additional charges will apply. Simply follow the shipping charges table above for the amounts. But, please allow 3 weeks for delivery for shipping to certain areas since it may take longer to get to you.
A. Yes. All orders placed outside of the US now will be charged a simple flat fee for shipping. This applies to international orders only, and no additional fees will be added (the current charge is 35.00 US, no matter what the total order is). Your items will be shipped via Global Priority or Global Airmail, depending on how much the package weighs. Please allow 3 weeks for delivery.
For Our Foreign Customers:
We welcome customers outside of the US. For orders outside the US, a flat shipping charge of 35.00 dollars US will be added automatically to your shopping cart. International orders include those from Canada and Mexico. Please allow 3 weeks delivery. All US Military service and US Territories are all considered part of the US and no additional charges will apply. But, please allow 3 weeks for delivery for shipping since it may take longer to get to you. International orders will be sent Global Priority if under 4 pounds and Global Airmail if over 4 pounds.
A. We want you to be happy and we work hard to personalize each order. In the event that you are not satisfied or simply change your mind, returns are as follows: Returns are issued if item has not been used. They need to be sent to our business address. Place packing slip with item(s) and circle item(s) being returned and list reason on bottom of slip. Refunds will be made by company check, minus shipping charges (the actual price of item). Note there are no returns for artwork, stickers & vinyls, note cards& card sets, customized items and frames. All sales are final after 14 days from delivery and all items must be in resalable condition.
A. You can reach us via email, phone, fax or post. We really welcome all comments about the site. It's because of those that write with comments that we constantly update our site making it better and easier to navigate for everyone, so thanks!
Beach Cuisine Inc.
PO Box 231485
Encinitas, CA 92023
Phone: (760) 943-9491
Fax: (760) 943-9491Our general phone office hours are 10:00am to 4:00pm Pacific time. We may be at a food show, assisting another customer, doing receiving or shipping duties or away from the desk, so if we are not in, please leave a message and we'll get back to you as soon as possible. During busy times, email is preferred.
email-Beach Cuisine® Inc. company and contact: info@beachcuisine.com
Q. Am I able to make special orders?
A. We are a full-line distributor for Ateco (August Thomsen Corp.), World Cuisine, Matfer Bourgeat, Bakery Crafts, Wilton, Tuile Time™ Stencils, Fat Daddio's, CK Products, and others. If there is a certain product you are wishing to locate not listed on our website, please contact us for information and availability. We specialize in custom orders. We'll simply email an invoice to you and you pay via Paypal.
Q. I'm a business. Can I order wholesale from you?
A. For business orders, we do give a standard professional discount for products needed. If you know what you need, give us an email and we can give you a bid/price quote. We don't have minimum requirements, and currently do not accept accounts on credit (net 30, net 15, etc.). Simply order what you need and pay. Acceptable forms of payment are a business or personal check made payable to Beach Cuisine Inc., or a business/personal credit card/debit card from checking from Paypal. If you wish to pay for items that way, do not use the shopping cart since items will be discounted; we will send you an invoice via Paypal for immediate payment. Please allow time for processing orders in bulk quantities or very large orders. Use the address above for contacting us by mail if you wish to write. All items ordered have a standard professional discount; for bulk quantities (full pack sizes, etc.) a wholesale discount may apply. Email for quotes on the items needed to see if bulk quantities can apply.
Q. I've seen the Ebay symbol on your website. Do you have auctions or a store front?
A. Conveniently on Ebay, we have sales items of our popular items that are ready for shipping, and overstock and discontinued items from vendors or manufacturers, lines not sold here, special pack sizes, and groupings of items that are wonderful to have. Check us out, we are user ID bc.inc on Ebay. We have sales often, so check us out there.
Copyright © 2004-2007 Beach Cuisine®, Inc.
Card orders are processed the day they are received. Customized orders are started the day after order is received. Card sets are usually sent out within 2 business days. Allow two weeks for delivery, although you may receive your order much sooner. We ship via USPS Priority for card sets. Shipping for card sets are now the same as in the product shipping table.
Shipping for Beach Cuisine® Products Specialty Line:
Products in this line will be shipped via UPS. Standard flat fee for each item other than oversized is 15.00.
All items that are oversized, with this symbol
will include actual shipping charges by weight, and will be listed with the item.
For overseas customers, and for any customer who is out of country (USA), please email us first for
proper shipping charges for these items.
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Thanks so much for checking
out our shipping guidelines and info page.
This may be updated or revised at any time, so please check back here again
for any changes. We appreciate your business and will work hard to make you
happy!